Returns Policy

Return Policy

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Jewelry that is purchased from our website and that has not been modified in any way, is returnable in exchange for an item of equal or greater value. Custom jewelry pieces are non-returnable and non-refundable.

Solder and Stone stands behind its work and strives for 100% customer satisfaction. This includes any defects in craftsmanship, which we will take care of within one year of purchase. If our jewelry is modified in any way by another jeweler, we release all responsibility for that piece.

To ensure longevity in each item, industry standards suggest having stones checked by a professional jeweler every 6-12 months. Custom orders are non-refundable and non-returnable.

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