Solder and Stone Jewelry Co guarantees that your jewelry is free from defects in craftsmanship for one year from time of purchase. After one year and at least once a year from then on, your stones will need to be maintained by having them checked/tightened by a professional jeweler, Solder and Stone can provide this service once a year free of charge.
We know that some of our customers are very active and outdoors people. Therefore we ask that you do try to take care of your jewelry when doing those activities, although we do not want to tell you how to wear your jewelry. We can tell by looking at jewelry how it has been treated. We are not responsible for any damage to your jewelry due to negligence or abuse. We understand that accidents happen, and we are happy to repair your jewelry for a reasonable fee. This excludes any defects in craftsmanship, which we will take care of within one year of purchase.
We stand by our craftsmanship, and want your jewelry to last for a long time, even become an heirloom. We will help you decide how to proceed if your jewelry has been damaged or needs alteration. If our jewelry is modified in any way by another jeweler, we release all responsibility for that piece.
We aim for 100% customer satisfaction and are here to help you with your jewelry questions.